The PS5 is a well-liked gaming system. Unfortunately, numerous users complained that while playing games, their PS5 consoles would freeze or even crash. WE included some improvements in this post to stop the PS5 from freezing and crashing.
PS5 keeps Crashing While Playing Games
Games crashing on PS5. I’ve seen a bunch of people reporting games crashing on their PS5s (a mixture of soft and hard crashes). The same thing happened to me with Miles. I was just wondering if anyone knows whether Sony is currently working to fix this issue.
Sony Interactive Entertainment created the PlayStation 5 (PS5), a video game console that replaces the PlayStation 4 (PS4). A large number of players experienced PS5 freezing and even crashing while playing PS5 games, like Marvel’s Spider-Man: Miles Morales, Returnal, etc., the user said on Reddit.
There could be a number of causes for the PS5 game crashing issue, but you shouldn’t be concerned. When you encounter the same issue, you can attempt the fixes given in the following content one at a time.
Fix 1: Disable Rest Mode
PS5 offers customers a Rest Mode, just like PS4 does. It is the state of suspension. Your console uses less energy when in Rest Mode, and operations like downloading or installing games will continue in the background.
You can enable Rest Mode on your PS5 console so that you can leave the device without turning it off if you won’t be playing for a short time, like a few hours.
The Rest Mode seems practical. However, a significant portion of customers claimed that this function was to blame for the PS5 crashing problem. The console crashed when they attempted to exit Rest Mode and check the status of the game download.
Here is a guide on how to turn off PS5 Rest Mode.
Step 1: Open Settings on your PS5 console.
Choose System > Power Saving > Set Time Until PS5 Enters Rest Mode in step two.
Step 3: You may specify how long your PS5 can go without being used before entering Rest Mode here. If you want to permanently disable this feature, choose Don’t Put in Rest Mode.
You can try the next method if your PS5 crashes repeatedly even with Rest Mode disabled.
Fix 2: Restart the PS5 Console
On different devices, including the PS5, many frequent difficulties can occasionally be resolved by a quick restart. You might try rebooting the console to fix the issue if it’s your first time experiencing the PS5 freezing or crashing issue. If the PS5 keeps crashing, you should try more sophisticated troubleshooting techniques.
Fix 3: Check Your PS5 Power Cord
You could also experience the PS5 crashing issue if the power supply is unstable. In this situation, you should make sure your PS5’s AC power cord is in good working order.
First, completely shut off the PS5 gaming system.
Step 2: Turn off the AC power cord and inspect it for damage. You must swap it out for a new one if it is damaged. Otherwise, move on to the following action.
Step 3: After waiting for a while, attach the power cord to the console.
Tip: You can also try a different socket after disconnecting the power cord.
Step 4: Start up your PS5 gaming system.
The PS5 console’s functionality can then be verified. If that doesn’t work, try the next solution.
Fix 4: Reinstall the Specific Game
You can try removing and reinstalling the game to fix the issue if the PS5 freezing or crashing issue only affects one particular game rather than several games.
Step 1: Click the problem reporting the freezing or crashing issue on the game’s home screen.
Step 2: On your controller, press the Options button. The faulty game can then be deleted by choosing Delete.
Step 3: You can download and reinstall the game after removing it. Run the game afterwards to see if the PS5 freezing or crashing problem has been resolved. If it’s still there, you should attempt the following solution.
Fix 5: Rebuild Database
You may need to try rebuilding the database on your PS5 console if the particular game still freezes or crashes or if you experience the issue in many games. It assists in scanning the disc and building a new database of all the content as a feature built for the PS5 Safe Mode. Don’t worry, your saved info won’t be deleted. Let’s now examine this option’s usage.
Step 1: Press the power button to completely turn off your PS5 console.
Step 2: After hearing the second beep, press the power button once more before releasing it (about 7 seconds).
Step 3: Press the PS button after connecting your controller to your PS5 console with a USB cord. Your PS5 will then start up in Safe Mode.
Fix 6: Update System Software
Keeping your PS5 system software updated is always a smart idea because Sony frequently includes bug patches along with new features in these upgrades. Additionally, newer system software ought to be more reliable than older versions.
The PS5 system software can be updated in two different methods.
- The first is to obtain the update via the Internet, and all you have to do is
- Activate System Software Update and Settings under Settings > System > System Software.
- Install Update Files Automatically and Download Update Files Automatically should be enabled.
To get the most recent system software update, choose Update System Software right now.
A USB drive that has been formatted as FAT32 and includes the update file for PS5 system software can also be used to update PS5 system software in Safe Mode. Here are the specific actions.
Prepare a USB flash drive with no vital data on it and format it using the FAT32 file system as the first step. Please make a backup of any vital files on your USB flash drive before formatting them, as you will lose them.
Fix 8: Contact PlayStation Support
If none of the aforementioned workarounds work and your PS5 keeps crashing or freezing, you may need to contact PlayStation Support for additional assistance. If it is difficult for you to solve the problem on your own, don’t be afraid to try.
We advise you to attempt the remedies suggested in this page if your PS5 keeps freezing or crashing. If you have any further solutions, please share them with us in the section below.
Check out our separate post How to Solve: Can’t Load: PS5 Something Went Wrong – Top 6 Fixes
PS5 Crashing/Freezing While Playing Games? Here Are the Top Fixes FAQ:
Why does my PS5 crash when I play PS5 games?
If the power supply is not stable, you might also encounter the PS5 crashing issue. In this case, you should check the AC power cord of your PS5 and make sure it works properly. Step 1: Turn off the PS5 console completely. Step 2: Disable the AC power cord and check if it is broken.
How do I fix bugs freezing and crashing on my PS5?
For PS5 consoles, select System > System Software > Reset Options > Reset Your Console. For PS4 consoles, select Settings > Initialization > Initialize PS4.
What to do when PS5 game freezes?
Restart your PS5 on the console
If your PlayStation freezes and won’t turn off, try restarting it on the console instead of on the controller. A normal reset—using the controller—gives the console time to close any open games before restarting. Restarting from the console forces an immediate shut down.