Some PS5 customers might be experiencing trouble getting their controller to function, especially if they are unfamiliar with Sony gaming consoles. This troubleshooting guide might be helpful if your DualSense controller won’t seem to connect to your PS5 system or if it seems to have stopped synchronising after being used for a while.
How can I pair or sync my PS5 controller with my console?
You must first pair or sync your wireless PS5 controller with your new PlayStation 5 before you can begin playing. The controller uses Bluetooth 5.1 for wireless communication, therefore when there are elements in your home that impact Bluetooth signal, it may have trouble synchronising.
How can I correctly sync a wireless PS5 DualSense controller?
Follow these steps to connect your PS5 controller to the console:
- Verify that the PS5 gaming system is turned on.
- Utilize a USB cable to connect your controller to the PS5 gaming system. Connect to the PS5 system’s front or back Type-A High Speed USB port. Make sure you’re using the USB cable that comes with the box to prevent using the wrong one.
- To connect your controller to your PS5 system, press the PS button on the controller.
Why your PS5 controller is not connecting to the console?
One of the following issues may be to blame if your PS5 DualSense controller isn’t functioning and isn’t pairing with the console at all:
Controller is paired with another device.
Your PS5 controller won’t be able to immediately pair with the PS5 console if it is already associated with another device, such as your laptop or PC. Before re-syncing it with your console, you must first unpair it.
Make sure the controller is not linked to the PS5 console that may be hidden from view if you have more than one at home. Consider disabling any devices that were previously associated with this controller to make things simpler.
Bluetooth signal interference.
Your PS5 console and controller may have trouble pairing with other Bluetooth devices. Even though modern Bluetooth devices are made to prevent interference, if the signal interference is sufficiently intense, they may still be unable to establish reliable contact.
PS5 firmware is outdated.
For other users, the main reason why their PS5 DualSense controller may not function normally can be due to outdated firmware. Make sure that you check for console updates before syncing your controller again.
Unknown controller hardware malfunction.
Your PS5 controller may malfunction if its hardware is broken, just like any other electronic equipment. If this controller was previously operational but ceased connected after being unintentionally dropped, it may be a hardware issue.
Problems with the USB-C cable or port.
If you’re having trouble connecting your controller to your PS5 for whatever reason for the first time, it might be because you’re using the wrong USB cord. The USB-C ports on the console or the controller itself may occasionally be the source of problems.
How to fix PS5 controller won’t connect issue?
Reboot your PS5.
Refreshing the console is sometimes all that is necessary to resolve a PS5 wireless controller that won’t pair or connect. Therefore, the best course of action is to turn the PS5 off properly first, then unplug it from the power for 30 seconds. Reconnect everything after the 30-second countdown is complete, then restart the console. After that, try pairing the controller once more to see if it is now operational.
Turn off Bluetooth devices in the area.
The next thing you can do if the DualSense controller won’t pair with the PS5 system after a reboot is to make sure it’s not plugged into anything else. Try to switch off any adjacent Bluetooth devices, such as speakers, mouse, controllers, headphones, etc., to accomplish that.
The PS5 and controller shouldn’t have any Bluetooth signal interference if any of these devices are turned off.
Reset the DualSense controller for the PS5.
The PS5 controller should be reset if it still won’t pair with your console after not being linked to any other devices. This method of resolving connectivity problems is frequently effective.
How to reset a PS5 DualSense wireless controller?
You must use a paperclip or toothpick to press the reset button on your controller in order to reset it.
The instructions to reset your PS5 controller are as follows:
- By holding down the power button until the PS5 system beeps twice, you can turn the console off.
- Use a paperclip to push the reset button on the back of your controller, close to the L2 button, for at least five seconds.
- Your controller need to be reset at this point.
- Check to see whether it works by attempting to connect the controller to your PS5 system once more.
|Do you know : How To Sync A NEW PS5 Controller|
Check the USB-C ports.
The USB ports on the controller and the console can get damaged if you’re not careful. If the cable that is attached to the port is pulled erratically, this may occur.
Connect the console to the controller via a USB cable, and then tug on both ends of the cable to discover whether there is a problem with the USB ports.
Additionally, check the port to see if it contains any dust, debris, lint, or dirt and clean it appropriately with a can of compressed air.
Update your PS5 firmware.
It’s best practise to keep your PS5’s software updated whether or not there is a problem. Although your PS5 system will check for updates automatically when it is connected to the internet, you can check manually at any time. Here’s how to see whether your PS5 has any firmware updates:
- Ensure that your PlayStation 5 is online.
- Access Settings.
- Visit System.
- Access System Software.
- System Software Update and Settings should be visited.
- Activate Update System Software.
Wait for your PS5 to see if there is a system update available. Don’t turn off the computer once the download has started.
Restore PS5 to its factory defaults.
If you have a second PS5 DualSense controller and it won’t pair either, there may be a hardware or software issue with the system. You must perform a factory reset on your PS5 in order to check if you can resolve the problem yourself.
There is no need to perform a factory reset on your console, though, if another controller syncs with it just fine. Instead, you should have Sony inspect the defective controller so that it may be fixed or replaced.
To do that, you need to visit your nearest Sony Service Center or you can contact PlayStation Support in this number: 1-800-345-7669 (North America).
Fix PS5 Controller Won’t Connect FAQ
Why is my PS5 controller flashing blue and not turning on?
When attempting to connect to the PS5, the PS5 controller light flashes. Update the system software and reset the controller if the light doesn’t stop flashing.
How do I fix PS5 controller drift?
Start by cleaning your controller to correct PS5 controller drift. In order to remove any debris, move the joystick after dripping a small amount of rubbing alcohol into it. The joystick can be changed by oneself, although soldering is necessary.
How do I fix sticky buttons on my PS5 controller?
Rub some rubbing alcohol on the controller before cleaning it with a dry cloth. To clear away dust and debris, you can spray bottled air. To keep your PS5 clean, use a towel and some alcohol to gently wipe the console.