How To Fix PS5 Not Reading Disc

When the PS5 cannot read disc, it means that the console is unable to access the data stored on the disc, such as a game or a movie. This can prevent you from playing or watching your content on your PS5. There are several possible causes and solutions for this problem, depending on the specific issue you are facing.

There are several possible causes for the problem of PS5 not reading disc. Some of the common causes are:

• The disc you are trying to insert may be scratched or dirty.
• The firmware on your console may not be updated to the latest version.
• There may be hardware issues with the console, such as a damaged drive mechanism or a corrupted data or software.

Common Solutions

There are several possible ways to fix the problem of PS5 not reading disc, depending on the cause of the issue. Here are some general steps you can try:

• Clean the disc with a microfiber cloth and make sure it is dry before inserting it again.
• Restart your PS5 console from Safe Mode by pressing and holding the power button until you hear two beeps, then connecting your DualSense controller and selecting Restart PS5 from the menu.
• Update your system software to the latest version by going to Settings > System > System Software > System Software Update and Settings > Update System Software.
• Reset your system software by going to Settings > System > System Software > Reset Options and selecting Reset PS5 (Reinstall System Software). This will delete all information on your console, so make sure you back up your data before doing this.

If none of these steps work, you may have a hardware problem with your disc drive or eject mechanism. In that case, you may need to contact PlayStation Support.

Useful User Experiences

Experience #1

Insert the disc into the console, activate rest mode, and then power on the system. The disc drive will promptly initiate rotation, and your disc will be promptly displayed on the Home Screen.

Experience #2

Clean the inside of the disc player by blowing compressed air into it.

Experience #3

Position your PS5 in a vertical orientation. If your PS5 is set up horizontally, note that the disc drive is located at the bottom, not the top. Consequently, you may mistakenly insert discs upside down.

Experience #4

If you have your ps5 placed horizontally instead of standing then just trust me and insert the disc upside down.

Experience #5

Typically, the disc cover is oriented upright when you insert or remove it. However, I discovered that inserting it upside down, though it appears counterintuitive, still functions properly.

Experience #6

A user on reddit disassembled their PS5, following a YouTube video for a complete disc drive disassembly. They inspected the components without identifying any apparent issues, reassembled the console without making changes, and upon rebooting, the PS5 recognized and installed a disc. Although the specific resolution is unclear, they suggest attempting this process for those comfortable with disassembling a PS5 and having exhausted other troubleshooting options. They hope this experience proves helpful to others facing similar problems.

Experience #7

I disconnected the power while my system was running, then plugged it back in. Upon restarting, I encountered a screen indicating that I had turned it off without entering rest mode. Following the prompts, the disc became accessible on the home screen. Although the reason is unclear, this method resolved the issue for me.