Understanding & Fixing PS4 Error Code (NP-34958-9)

The PS4 Error Code (NP-34958-9) is a common issue that many PS4 users have encountered when trying to play digital games or activate their console as the primary one. This error code prevents users from accessing their games or using the features that require a primary console, such as game sharing or remote play.

This report will explain the meaning, consequences, causes and solutions of this error code.

PS4 Error Code (NP-34958-9) Meaning

The PS4 Error Code (NP-34958-9) means that there is a problem with the activation of the console as the primary one. The primary console is the one that can access the digital games and content purchased by the user, even when offline or when using a different account. The user can also share their games and content with other users on the same primary console. The user can only have one primary console at a time, and they can activate or deactivate it through the settings menu or the PlayStation website.

The Consequences Of PS4 Error Code (NP-34958-9)

The consequences of getting the PS4 Error Code (NP-34958-9) are:

  • The user cannot play their digital games or access their content on their console, even if they are online and signed in with their account.
  • The user cannot share their games or content with other users on the same console.
  • The user cannot use remote play or other features that require a primary console.

Causes of PS4 Error Code (NP-34958-9)

The possible causes of getting the PS4 Error Code (NP-34958-9) are:

  • The user has already activated another console as their primary one, and they need to deactivate it before activating the current one.
  • The user has reached the limit of activations and deactivations for their account, and they need to wait for 24 hours before trying again.
  • The user has changed their password or enabled two-factor authentication for their account, and they need to sign in again on their console.
  • The user has a network issue or a DNS issue that prevents them from connecting to the PlayStation servers or verifying their license.

How To Fix PS4 Error Code (NP-34958-9)

The possible solutions to fix the PS4 Error Code (NP-34958-9) are:

Solution Steps
Deactivate all consoles linked to your account
  1. Go to PlayStation website and sign in with your account.
  2. Go to Account Settings > Device Management > PlayStation Consoles.
  3. Click on Deactivate All Devices.
  4. Sign in to your PS4 console and go to Settings > Users and Accounts > Other > Activate as Your Primary PS4.
  5. If prompted, restore your licenses by going to Settings > Users and Accounts > Other > Restore Licenses.
Change your DNS settings
  1. Go to Settings > Network > Settings > Set Up Internet Connection.
  2. Choose your connection type (Wi-Fi or LAN Cable) and select Custom.
  3. Select Automatic for IP Address Settings, Do Not Specify for DHCP Host Name, Manual for DNS Settings.
  4. Enter 1.1.1.1 for Primary DNS and 1.0.0.1 for Secondary DNS.
  5. Select Next for MTU Settings and Proxy Server.
  6. Test your internet connection and try to activate your console as primary again.
  7. If it doesn’t work, try using different DNS servers, such as 8.8.8.8 for Primary DNS and 8.8.4.4 for Secondary DNS.
Use your mobile hotspot
  1. Turn on your mobile hotspot on your phone and connect your PS4 console to it.
  2. Try to activate your console as primary again.
  3. If it works, switch back to your regular internet connection and restore your licenses.
  4. If it doesn’t work, try using a different phone or carrier for your hotspot.

Conclusion

The PS4 Error Code (NP-34958-9) is a frustrating issue that can prevent users from playing their digital games or using the features that require a primary console. However, there are some possible solutions that can help users fix this issue, such as deactivating all consoles linked to their account, changing their DNS settings, or using their mobile hotspot. Users should also make sure that they have a stable internet connection, that they are signed in with their account, and that they have not changed their password or enabled two-factor authentication recently. If none of these solutions work, users should contact PlayStation support for further assistance.

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