Understanding & Fixing PS5 Error Code (CE-118877-2)

One of these errors is the PS5 Error Code (CE-118877-2), which can prevent users from installing or updating games or apps on their console. This report will explain what this error means, what are its consequences, what are its possible causes, and how to fix it.

PS5 Error Code (CE-118877-2) Meaning

The PS5 Error Code (CE-118877-2) is an error that occurs when the console fails to install or update a game or an app. It usually appears with a message that says “An error has occurred” or “Cannot install”. This error can affect any game or app, but some users have reported that it is more common with the HBO Max app.

The Consequences of PS5 Error Code (CE-118877-2)

The main consequence of this error is that users cannot install or update the game or app that they want to play or use on their console. This can be frustrating and disappointing, especially if they have paid for the game or app or if they want to enjoy the latest features or content. Additionally, this error can also cause other problems, such as:

• Crashing or freezing of the console
• Slowing down of the loading time of games or apps
• Issues with the disk drive or the USB port
• Loss of data or progress in games or apps

Causes of PS5 Error Code (CE-118877-2)

There are several possible causes of this error, which can vary depending on the specific game or app, the console settings, and the external factors. Some of the most common causes are:

• Outdated system software: If the PS5 system software is not updated to the latest version, it can cause compatibility issues with some games or apps, and prevent them from installing or updating properly.
• Corrupted database: If the console database is corrupted due to accidental data deletion, SQL server accounts change, file header corruption, or other reasons, it can affect the installation or update process of games or apps.
• Storage issue: If the console does not have enough free storage space to install or update a game or an app, it can result in an error message. The console needs at least 1 GB of free storage space for installation or update purposes.
• Apps glitches: If a game or an app has bugs or errors in its code, it can cause it to crash, freeze, stop responding, or fail to function as designed. This can also affect its installation or update process and trigger an error.
• Incomplete installation: If a game or an app is not installed properly on the console, or if some of its core files are missing or corrupted, it can cause an error when trying to install or update it again.
• Faulty internal hard drive: If the internal hard drive of the console is damaged or malfunctioning, it can cause problems with reading or writing data on it, and prevent games or apps from installing or updating correctly.
• Faulty external storage device: If a game or an app is stored on an external storage device that is defective or incompatible with the console, it can cause an error when trying to run it on the console.

How To Fix PS5 Error Code (CE-118877-2)

Depending on the cause of the error, there are different methods that users can try to fix it and install or update their games or apps successfully. Some of these methods are:

• Restart the PS5: Sometimes, this error can be caused by temporary console glitches that can be resolved by restarting the console. To do this, users need to remove the power cable from the power source, wait for 2-3 minutes, reconnect it, and hold the power button for a few seconds until they hear a beep sound.
• Update the system software: Users should always make sure that their console system software is updated to the latest version available. To do this, they need to go to Settings > System > System Software > System Software Update and Settings > Update System Software > Update Using Internet.
• Rebuild the database: Users can try to rebuild the database of their console to fix any corruption issues that may affect their games or apps installation or update process. To do this, they need to restart their console in safe mode, select the option “Rebuild Database”, and follow the on-screen instructions.
• Free up storage space: Users should always check the storage space of their console and make sure that they have enough free space to install or update their games or apps. To do this, they need to go to Settings > Storage > Console Storage > Free Up Space, and delete or move any unnecessary or unwanted data, such as games, apps, media, or screenshots.
• Reinstall the game or app: Users can try to reinstall the game or app that is causing the error by deleting it from their console and downloading it again from the PlayStation Store or from their library. To do this, they need to go to Settings > Storage > Console Storage > Games and Apps, select the game or app that they want to delete, press the Options button, and select Delete. Then, they need to go to the PlayStation Store or their library and download the game or app again.
• Move the game or app to the internal storage: Users can try to move the game or app that is causing the error from their external storage device to their internal storage device, if they have enough space. To do this, they need to go to Settings > Storage > Extended Storage > Games and Apps, select the game or app that they want to move, press the Options button, and select Move to Console Storage.
• Replace the external storage device: Users can try to replace the external storage device that they are using with their console with a new one if they suspect that it is faulty or incompatible. To do this, they need to follow the instructions provided by Sony on their official website.
• Turn off the internet with the disc in: This may resolve certain game issues by allowing the console to use locally stored data on the disc and avoiding potential conflicts related to online features or updates. This approach can be effective for games heavily reliant on internet connectivity and may help address performance issues stemming from network-related problems. However, individual results can vary, and users are encouraged to check for official updates and consult support channels for persistent issues.

Conclusion

The PS5 Error Code (CE-118877-2) is an error that can prevent users from installing or updating games or apps on their console. It can have various causes and consequences, and it can be fixed by using different methods depending on the situation. Users should always keep their console system software updated, check their console storage space, rebuild their console database, reinstall their games or apps, move their games or apps to the internal storage, replace their internal hard drive, or replace their external storage device if needed. By doing so, they can enjoy their games or apps without any errors or issues.