Understanding & Fixing PS5 Error Code (WS-116331-5)

This error code means that your access to PSN has been temporarily suspended. This may happen if you have violated the terms of service of PSN. You should have received an email explaining the reason and duration of the suspension to your PSN sign-in ID (email address). You can also check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended.

Main Causes Of PS5 Error Code (WS-116331-5)

This error appears while using PlayStation™ Network and prevents you from accessing PSN. You can check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended and you should check the e-mail sent to your PSN sign-in ID (email address) for more information.

The most common causes of PS5 Error Code (WS-116331-5) are:

• Your account has been temporarily suspended by PlayStation for violating the PSN Terms of Service. You should receive an email explaining the reason and duration of the suspension to the email address associated with your PSN account.
• There is a problem with the PSN service. Sometimes, the PSN function might be temporarily suspended due to server maintenance, network issues, or other factors.
• There is a problem with your internet connection. If your PS5 is not connected to the internet or has a weak or unstable connection, you might not be able to access the PSN function.

Fixing PS5 Error Code (WS-116331-5)

To resolve this error, you can follow these steps:

• Check your email for any messages from PlayStation regarding your account suspension. You should receive an email explaining the reason and duration of the suspension to the email address associated with your PSN account. If you did not receive any email, you can check your spam or junk folder, or contact PlayStation support for more information.
• Check the server status on the official PlayStation website. If there is any ongoing maintenance or outage affecting the PSN service, you will have to wait until it is resolved before you can access it again. You can also follow the PlayStation Twitter account for any updates or announcements.
• Try again later. Sometimes, the error might be temporary and resolve itself after some time. You can also try rebooting your PS5 or resetting your router to refresh your network connection. Make sure that your PS5 is connected to the internet and has the latest system software installed.
• Contact PlayStation support. If none of the above steps work and you are still getting the error, you might need to contact PlayStation support for further assistance. You can reach them by phone, chat, or email through this link. They might be able to help you restore your access to PSN or provide you with more details on your account suspension.

Conclusion

PS5 Error Code (WS-116331-5) is a common error that prevents you from accessing the PlayStation Network function on your console. It can be caused by various factors, such as account suspension, server issues, or network problems. To fix this error, you need to identify the cause and follow the appropriate steps. You can also contact PlayStation support for more help if the error persists. By understanding the causes and solutions of this error, you can enjoy your PS5 gaming experience without any interruptions.