Understanding & Fixing PS5 Error Code (WS-116522-7)

The PS5 Error Code (WS-116522-7) is a common issue that some PlayStation 5 users may encounter. This error code can have various consequences, causing disruptions to the gaming experience. To address this problem, it is important to understand its meaning, possible causes, and the steps to fix it.

PS5 Error Code (WS-116522-7) Meaning

The PS5 Error Code (WS-116522-7) means that “the system software is the update failed”. This means that the latest version of the system software is not recognized and the update failed. This error code is a Web Server error, which indicates that there is a problem with the connection between the PS5 and the PlayStation Network (PSN).

The Consequences Of PS5 Error Code (WS-116522-7)

The consequences of the PS5 Error Code (WS-116522-7) are quite severe, as it prevents the users from accessing the PSN and playing most games on the console.

This error code basically bricks your console. For impacted users, it’s essentially preventing them from playing any online game, or any game that requires an ongoing connection to the internet and PSN. This means that users cannot enjoy the full potential of their PS5 and may miss out on important updates, features, and content.

Causes of PS5 Error Code (WS-116522-7)

The PS5 Error Code (WS-116522-7) can occur due to several potential factors. While the exact causes are not always clear, there are several possibilities that could contribute to this error. These include:

1. Faulty or unstable internet connection: An unstable or unreliable internet connection can disrupt the communication between the PS5 console and the online servers, leading to the error code. Issues like intermittent connectivity, low bandwidth, or network congestion can affect the smooth operation of online features and services.
2. Corrupted or incomplete system software update file: Sometimes, when downloading or installing a system software update on the PS5, the update file may become corrupted or incomplete. This can result in compatibility issues or errors during the update process, including the WS-116522-7 error code.
3. Damaged or dirty game disc: If you are experiencing the error while playing a game from a physical disc, it’s possible that the disc itself is damaged or dirty. Scratches, smudges, or other physical defects on the disc can interfere with the console’s ability to read the game data correctly, leading to errors.
4. Temporary server outage or maintenance: PlayStation Network servers occasionally undergo maintenance or may experience temporary outages. During these periods, certain online features, including game downloads or multiplayer functionality, may be affected, resulting in the WS-116522-7 error code.
5. Restriction or suspension on the user’s account or device: In some cases, a user’s PlayStation Network account or device may have certain restrictions or suspensions placed on them by Sony or due to violation of terms of service. These restrictions can prevent access to certain online features, resulting in error codes like WS-116522-7.

How To Fix PS5 Error Code (WS-116522-7)

There are different methods to fix the PS5 Error Code (WS-116522-7), depending on the update method that the user is using. The official PlayStation website¹ provides some general troubleshooting steps for each update method, which are summarized in the table below:

If none of these methods work, try other update methods if possible. If you still cannot fix the error code, you may need to contact PlayStation Support for further assistance.

Conclusion

The PS5 Error Code (WS-116522-7) is a frustrating error that prevents users from updating their system software and accessing the PSN and most games on their console. The error code means that there is a problem with the recognition or installation of the latest system software update.

The possible causes of this error include a faulty or unstable internet connection, a corrupted or incomplete update file, a damaged or dirty game disc, a temporary server outage or maintenance, or a restriction or suspension on the user’s account or device.

The possible solutions for this error depend on the update method that the user is using, and they involve restarting the PS5, checking the network settings, downloading the latest update file, cleaning the game disc, or contacting PlayStation Support.

Hopefully, this report has helped you understand and fix the PS5 Error Code (WS-116522-7).