How To Fix PS5 HDMI Not Working

In the world of gaming, encountering technical glitches is not uncommon, and one such frustrating issue faced by many PS5 users is the HDMI port not working. This problem can manifest in various ways, from a blank screen displaying “No Input” to distorted audio or video quality. If you’re grappling with this dilemma, fear not, as there are steps you can take to troubleshoot and resolve the PS5 HDMI not working issue.

Identifying the Problem:

Before delving into solutions, it’s crucial to recognize the signs indicating a malfunctioning HDMI port on your PS5. These signs may include:

  1. A black screen or “No Input” message on your TV when the PS5 is connected via HDMI.
  2. Blurry images or distorted audio during gameplay.
  3. Prolonged display of a blue light on the PS5 before powering on, followed by abrupt shutdowns.

If you’re experiencing any of these symptoms, it’s likely that your PS5’s HDMI port is encountering issues.

Potential Causes:

Understanding the root cause of the problem is essential for effective troubleshooting. Several factors could contribute to the HDMI port malfunction, including:

  1. Accumulation of dirt and dust within the HDMI port, disrupting signal transmission.
  2. Damage to the HDMI cable pins due to excessive force or mishandling.
  3. Physical damage to the HDMI port caused by forcefully inserting the cable.
  4. Malfunctioning HDMI chip on the PS5 motherboard.

Solutions to Fix PS5 HDMI Not Working Issue:

Here are three practical solutions to address the HDMI port issue on your PS5:

1. Check PS5 and HDTV HDMI Ports:

Inspect both the PS5 and HDTV HDMI ports for any visible damage or debris accumulation. Ensure that the HDMI cable is securely plugged in, with no part of the plug protruding. Correct any misalignment or debris buildup to establish a proper connection.

2. Boot into Your PS5 Safe Mode:

Booting your PS5 in safe mode and adjusting the video output settings can often resolve HDMI-related issues. Follow these steps to enter safe mode and change the video output settings:

  • Press and hold the power button on the PS5 for three seconds to turn it off.
  • After the console powers off, press and hold the power button again until you hear the second beep.
  • Connect a controller using a USB cable and press the PS button.
  • In Safe Mode, select “Option 2: Change Video Output” and set HDCP to HDCP 1.4. Restart the console to apply the changes.

3. Disable HDR:

Enabling HDR (High Dynamic Range) settings on the PS5 may sometimes interfere with HDMI functionality, especially on certain TV models. Disabling HDR can help resolve HDMI-related issues. Follow these steps to disable HDR:

  • Go to Settings on your PS5.
  • Navigate to “Screen and Video” > “Video Output” > “HDR.”
  • Select “Off” instead of “Automatic” in the pop-up menu to disable HDR.
  • Restart the PS5 to apply the changes and check if the HDMI issue is resolved.

Useful User Experiences

Experience #1

Try booting it in safe mode, power button for 7 seconds

Experience #2

I changed the picture settings on my tv and it worked!

Experience #3

Make sure the hdmi is in, I had the same issue and I made sure it’s in there, but don’t force it. It should click in.

Experience #4

I had this exact issue. Even tried pushing the cable in further. It wasn’t going in further (maybe 1/32nd of an inch of metal showing or less). So I tried using my PS4pro’s HDMI cable AND IT WORKED!!!

Definitely try a different cable.

Experience #5

I had this issue when I first started up my device, and it recurred a few months later even after changing its location. I attempted various solutions, but the problem persisted, specifically with the HDMI port. When I eventually managed to restore the display, I tried returning the device to its original position, only to have the screen go black again. It seems there’s a specific positioning and direction for the HDMI cable where it functions properly due to the natural weight and tension. Make sure that:

  1. your cable fits snugly into the PS5 and,
  2. is securely connected.

I’ve been using HDMI cables for a long time without any problems like this before. Continuously adjust the position of the PS5 while it’s on to find the optimal configuration for a stable picture.

Experience #6

Try in your tv settings changing the picture setting preset, sometimes the HDR messes things up for me.

Experience #7

Don’t force the cable but turn it all on and gently move the end of the HDMI cable attached to the PS5 and see if you can get a signal. I move mine a little left, right, up, down, and wait a second or two each time until I get a picture on the tv. I would try that. If you do get a signal don’t have anyone or anything near the PS5 or the cable. As long as nothing touches it, it has worked for me. Not cutting in and out once I get the signal.

Experience #8

I turn my PS5 fully off, turned it back on, and while it was booting up I yanked the power cable out hoping it would trip the part of the system that resets the console after power loss and it worked! Got my PS5 to show video again

Experience #9

Connect to the console using remote play, then you can play with the settings and resolution options.

Plus this lets you know the console is working and it’s the port/cable/tv?

Experience #10

I’ve heard that adjusting the resolution in safe mode might solve the problem, especially if you’ve set up the device on a different TV. I experienced a similar issue with a Vizio TV, where the problem was the TV not recognizing the signal when the power mode was set to “quick start” instead of “eco,” but that might not be relevant in your case. I suggest trying the resolution fix; someone else had a nearly identical situation, even down to taking the device to a friend’s house. Hopefully, it solves your issue too!

Experience #11

I got that problem day one but it was the hdr mode on my tv not matching the hdr settings on ps5 but i got it fixed.

Conclusion:

Encountering HDMI-related problems on your PS5 can be frustrating, but with the right approach, you can troubleshoot and resolve the issue effectively. By following the steps outlined above, you can identify the root cause of the problem and implement the necessary fixes to restore HDMI functionality on your PS5. Whether it’s cleaning the ports, adjusting settings, or disabling HDR, these solutions offer a comprehensive approach to tackling the HDMI not working issue, ensuring an optimal gaming experience for PS5 enthusiasts.

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