Understanding & Fixing PS4 Error Code (NP-34954-5)

The PS4 Error Code (NP-34954-5) is a common error that many PS4 users encounter when they try to access online features such as multiplayer gaming, downloading updates, or accessing the PlayStation Store. This error usually indicates that there is a problem with the network connection on the console or the PlayStation Network (PSN) servers. In this report, we will explain what this error means, what are its consequences, what are its possible causes, and how to fix it.

Error Code (NP-34954-5) Meaning

The PS4 Error Code (NP-34954-5) is a network error that means “The connection to the server has been lost”. This error can occur when the PS4 cannot communicate with the PSN servers or when the PSN servers are undergoing maintenance or facing issues. The error code is displayed on the screen along with a message that says “An error has occurred. (NP-34954-5)”.

Consequences Of (NP-34954-5)

The consequences of the PS4 Error Code (NP-34954-5) are that the user cannot access online features such as multiplayer gaming, downloading updates, or accessing the PlayStation Store. This can affect the user’s gaming experience and prevent them from enjoying their favorite games or downloading new content. The user may also lose their progress or data if they were playing an online game when the error occurred.

Common Causes

There are several possible causes of the PS4 Error Code (NP-34954-5). Some of them are:

There is a Server Outage in the PSN Network.

This means that the PlayStation Network, which is the online service that connects PS4 users to games, friends, and other features, is temporarily unavailable due to maintenance or technical issues. When this happens, you cannot access any online content or verify your license for digital games.

Your DNS is preventing you from establishing a network connection with PSN servers.

DNS stands for Domain Name System, which is a service that translates website names into IP addresses that computers can understand. Sometimes, your DNS settings may be incorrect or outdated, which can cause problems when trying to connect to PSN servers. Changing your DNS settings to a different provider, such as Google DNS or Cloudflare DNS, may help resolve this issue.

You have already consoles linked to your PlayStation Account.

You can only activate one PS4 console as your primary console per PlayStation account. This means that you can only play your digital games on the PS4 that is set as your primary console, unless you are online and signed in to PSN. If you have multiple PS4 consoles linked to your account, you may encounter the NP-34954-5 error when trying to play your games on a non-primary console. To fix this, you need to deactivate all consoles linked to your account and then activate the one you want to use as your primary console.

There is a problem with your WiFi Network.

Sometimes, your WiFi network may have a weak signal, interference, or other issues that can affect your PS4’s ability to connect to PSN servers. This can result in the NP-34954-5 error, as well as other network-related errors. To troubleshoot this, you can try restarting your router, moving your PS4 closer to the router, or using a wired connection instead of WiFi.

Fixing PS4 Error Code (NP-34954-5)

There are several possible solutions to fix PS4 Error Code NP-34954-5, which is related to network connectivity issues on the PS4 console. I will explain each solution in detail below:

Change your DNS settings

DNS stands for Domain Name System, which is a service that translates website names into IP addresses that computers can understand. Sometimes, your DNS settings may be incorrect or outdated, which can cause problems when trying to connect to PSN servers. To change your DNS settings, follow these steps:

1. Go to the Settings menu on your PS4 and select Network.
2. Select Set Up Internet Connection and choose your connection type (Wi-Fi or LAN).
3. When choosing an IP address, select Custom.
4. Choose Do Not Specify for DHCP Host Name.
5. Select Manual for DNS settings.
6. Assign the Primary DNS as 8.8.8.8 and the Secondary DNS as 8.8.4.4. These are the DNS servers provided by Google, which are usually fast and reliable.
7. Test your Internet connection and see if the error is resolved.

Connect to your mobile hotspot

Another way to fix the NP-34954-5 error is to use your mobile hotspot as a temporary Internet source for your PS4. This can help you bypass any issues with your router or Wi-Fi network To do this, follow these steps:

1. Turn on your mobile hotspot on your phone (iOS or Android).
2. Go to the Settings menu on your PS4 and select Network.
3. Select Set Up Internet Connection and choose Use Wi-Fi.
4. Select your mobile hotspot’s name and enter the password if needed.
5. Test your Internet connection and see if the error is resolved.
6. If the error is gone, go to the Settings menu on your PS4 and select Account Management.
7. Select Activate as Your Primary PS4 and confirm your choice.
8. Reconnect to your previous Wi-Fi network and test your Internet connection again.

Deactivate and reactivate all consoles linked to your account

The NP-34954-5 error can also occur if you have multiple PS4 consoles linked to your PlayStation account. You can only activate one PS4 console as your primary console per PlayStation account. This means that you can only play your digital games on the PS4 that is set as your primary console, unless you are online and signed in to PSN. If you have multiple PS4 consoles linked to your account, you may encounter the NP-34954-5 error when trying to play your games on a non-primary console. To fix this, follow these steps:

1. Go to the PlayStation website and sign in to your account.
2. Click on your profile picture and select Account Settings.
3. Select Device Management and then PlayStation Consoles.
4. Select Deactivate All Devices and confirm your choice.
5. Go back to your PS4 and go to the Settings menu.
6. Select Account Management and then Activate as Your Primary PS4.
7. Confirm your choice and test your Internet connection.

I hope these solutions help you fix the PS4 Error Code NP-34954-5. 😊

Conclusion

The PS4 Error Code (NP-34954-5) is a network error that prevents the user from accessing online features such as multiplayer gaming, downloading updates, or accessing the PlayStation Store. This error can be caused by various factors such as network connectivity issues, system software outdated, DNS settings, network firewall or router settings, or PSN server maintenance. To fix this error, the user can try different solutions such as restarting their router and PS4, checking their internet connection, updating their system software, changing their DNS settings, adjusting their firewall or router settings, or checking the PSN server status. By following these steps, the user can hopefully resolve the error and enjoy their online gaming experience.