Understanding & Fixing PS5 Error Code (CE-107887-1)

One of the common errors that PS5 users have encountered is the error code (CE-107887-1), which prevents them from installing or updating games on their console. This report will explain the meaning, consequences, causes and solutions of this error code based on the information gathered from various sources.

PS5 Error Code (CE-107887-1) Meaning

The error code (CE-107887-1) means that “the game you’re trying to install or update is not compatible with your system software version”. This means that the game requires a newer version of the PS5 system software to run properly, and the console needs to be updated before installing or updating the game.

The Consequences Of PS5 Error Code (CE-107887-1)

The main consequence of this error code is that it prevents the user from installing or updating games on their PS5 console. This can be frustrating and disappointing, especially if the user has purchased a new game or wants to enjoy the latest features and improvements of an existing game. Additionally, this error code can also cause other problems, such as:

• Games stuck in download queues or showing as “copying” indefinitely.
• Games crashing or freezing during gameplay.
• System restart loops or bricks.

These problems can affect the user’s gaming experience and damage their console.

Causes of PS5 Error Code (CE-107887-1)

The main cause of this error code is that the PS5 system software is outdated and needs to be updated to the latest version. The system software is the operating system of the console that controls its basic functions and features. It is important to keep it updated to ensure compatibility, stability and security of the console and the games. The system software updates are usually released by Sony periodically and automatically downloaded and installed on the console when connected to the internet. However, sometimes the updates may fail to download or install properly due to various reasons, such as:

• Network issues or interruptions.
• Corrupted or incomplete update files.
• Insufficient storage space on the console.
• Faulty hardware or software components.

These reasons can prevent the console from updating to the latest system software version and cause the error code (CE-107887-1) when trying to install or update games.

How To Fix PS5 Error Code (CE-107887-1)

The first and most obvious solution to fix this error code is to update the PS5 system software to the latest version. This can be done in two ways:

Option 1: Update via internet

This option requires a stable internet connection and enough storage space on the console. To update via internet, follow these steps:

1. Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
2. Select Update Using Internet.
3. Wait for the console to check for updates and download them if available.
4. Follow the on-screen instructions to install the updates.
5. Restart the console and try to install or update your games.

Option 2: Update via USB

This option requires a USB flash drive with at least 1 GB of free space and a computer with internet access. To update via USB, follow these steps:

1. Go to https://www.playstation.com/en-us/support/hardware/ps5/system-software/ on your computer and download the latest update file for PS5.
2. Format your USB flash drive as FAT32 or exFAT and create a folder named “PS5” on it.
3. Inside the “PS5” folder, create another folder named “UPDATE” and copy the downloaded update file into it.
4. Connect your USB flash drive to your PS5 console.
5. Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
6. Select Update from USB Storage Device.
7. Follow the on-screen instructions to install the updates.
8. Restart the console and try to install or update your games.

If updating the system software does not fix the error code (CE-107887-1), there are some other possible solutions that may help, such as:

• Restarting the console in safe mode and rebuilding the database. This can help to fix any corrupted or damaged data on the console’s storage and improve its performance. To do this, follow these steps:
  1. Turn off the console completely by pressing and holding the power button for at least 3 seconds until you hear two beeps.
  2. Connect your controller to the console with a USB cable and press the PS button.
  3. Select Option 5: Rebuild Database and wait for the process to complete.
  4. Restart the console and try to install or update your games.
• Deleting and reinstalling the game or the update file. This can help to remove any corrupted or incomplete files that may cause the error code (CE-107887-1) and download fresh ones. To do this, follow these steps:
  1. Go to Settings > Storage > Console Storage > Games and Apps.
  2. Select the game or the update file that you want to delete and press the Options button on your controller.
  3. Select Delete and confirm your choice.
  4. Go to your game library or the PlayStation Store and download and install the game or the update file again.
• Restoring the licenses of your games. This can help to verify that you have the right to access and play your games on your console and prevent any errors related to licensing. To do this, follow these steps:
  1. Go to Settings > Users and Accounts > Other > Restore Licenses.
  2. Select Restore and wait for the process to complete.
  3. Try to install or update your games.
• Disabling and re-enabling the console sharing and online play feature. This can help to refresh your console’s connection to the PlayStation Network and resolve any issues related to online services. To do this, follow these steps:
  1. Go to Settings > Users and Accounts > Other > Console Sharing and Online Play.
  2. Select Disable Console Sharing and Online Play and confirm your choice.
  3. Select Enable Console Sharing and Online Play and confirm your choice.
  4. Try to install or update your games.
• Changing the language settings of your console. This can help to fix any compatibility issues between your console’s language and the game’s language that may cause the error code (CE-107887-1). To do this, follow these steps:
  1. Go to Settings > System > Language > System Language.
  2. Select a different language from the list and confirm your choice.
  3. Restart the console and try to install or update your games.
  4. If it works, you can change back to your preferred language.

Conclusion

The PS5 error code (CE-107887-1) is a common issue that affects many users who try to install or update games on their console. It means that the game is not compatible with the current system software version of the console and needs to be updated. The main solution is to update the system software via internet or USB, but there are also other possible solutions that may help, such as restarting in safe mode, deleting and reinstalling the game, restoring licenses, disabling and re-enabling console sharing, and changing language settings. Hopefully, this report has provided useful information and guidance on how to fix this error code and enjoy your PS5 games without any problems.